Security Information

Begin support through the published website or phone number. Weckman TechArc will not use a website alert to claim that your device is infected or demand immediate remote access.

Never send passwords, one-time codes, recovery codes, card details, private keys, or identity documents through a support form.

Report a suspected website or communication security issue to [email protected] with a concise, non-sensitive description. Do not include exploit code, credentials, customer data, or confidential records in the first message. We will review the report and provide a safer exchange method if additional information is needed.

Do not access or alter data that is not yours, degrade service, test third-party systems, use social engineering, or publicly disclose an issue before there has been reasonable time to investigate. This page does not authorize security testing that would otherwise be unlawful.

We use layered website, form, transport, and operational safeguards designed to reduce risk. No online service can promise complete security. Customers remain responsible for their own backups, account recovery methods, device access, and decisions about sensitive data.