Terms of Service

These terms apply between you and Weckman TechArc LLC when you use this website or request service. By using the website, you agree to these terms. If you do not agree, do not submit a request or use the website. These terms may be supplemented by a written estimate, invoice, service description, or other agreement for particular work.

Weckman TechArc is an independent provider of technology support. Unless expressly stated in writing, we are not affiliated with, endorsed by, certified by, or acting for any hardware manufacturer, software publisher, internet provider, telecommunications company, or other third party.

Submitting a website form, sending an email, or calling the published number does not by itself create an appointment or service agreement. Before paid work begins, the requested task, delivery method, timing, price, and material limitations must be confirmed.

A diagnosis may reveal that a request needs different work, replacement equipment, a third-party provider, or a specialist. Any material change in scope should be explained before additional work proceeds.

You represent that you are authorized to request work on the devices, accounts, networks, software, and data involved. You are responsible for providing accurate information, following agreed preparation steps, maintaining appropriate backups, and complying with applicable laws, licenses, and third-party terms.

Remote access may be used only after the contact path, tool, purpose, and scope are confirmed. You should remain present or available as agreed and may end the session at any time. Do not disclose passwords or authentication codes in a support form or read them aloud when you can enter them privately.

Some outcomes depend on third-party hardware, software, subscriptions, licensing, internet service, cloud platforms, or vendors. Their availability, functionality, warranties, privacy practices, and terms remain controlled by the relevant provider. Weckman TechArc cannot guarantee a third party's continued availability or performance.

Technology results can depend on device condition, prior damage, data integrity, compatibility, account access, network quality, vendor availability, and other factors outside reasonable control. We do not promise that every issue can be diagnosed or permanently resolved. Nothing in these terms limits a right or remedy that cannot lawfully be limited.

You may not use the website or request services to gain unauthorized access, evade licensing or security controls, interfere with another person or system, distribute malicious software, commit fraud, submit spam, overload the website, or violate law or third-party rights.

We may decline or stop a request that is unsafe, unlawful, outside scope, abusive, deceptive, or requires authorization that cannot be verified. We may revise these terms as the website and services change. The effective date displayed on this page identifies the current version.